Manager, Turns

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of Darwin Homes

Darwin Homes

51 - 200 employees

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS • Technology

Darwin Homes is a tech-enabled platform that simplifies the single-family home rental experience by providing an array of digital services for residents and property owners. Their offerings include easy online property searches, tech-driven application processes, and integrated smart home technologies such as smart locks for self-guided viewings. Darwin Homes ensures seamless move-in experiences with moving assistance and set-up of utilities, and offers secure online payment systems for rent. Additionally, their platform delivers 24/7 digital support for residents and facilitates fast repair services through a wide network of vendors, ensuring a high level of customer satisfaction. Based in Texas, Darwin Homes aims to make renting a home straightforward and efficient, enhancing the real estate rental industry with innovative technology.

📋 Description

• Lead and manage a team of local and offshore Turn/Make-Ready Coordinators and Dispatchers • Oversee dozens of turn/make-ready projects nationwide • Meet assigned KPIs for vacate-to-turn start, turn duration, turn cost, and turn quality • Develop and maintain a nationwide network of general contractors and trade vendors • Use mechanical and construction technical expertise to identify warranty issues • Manage proper performance by original vendors and ensure identified issues are not charged on new estimates • Compare Rent Ready Inspections to approved estimates for accuracy and quality using proof-of-work photos and third-party inspection reports • Ensure move-in inspections and repairs are completed in a timely and high-quality manner • Ensure timely and accurate processing of related administrative matters • Perform other duties as assigned

🎯 Requirements

• 3+ years of turnover management in a real estate context, preferably residential single-family rentals • Subject matter expert in residential turn, renovation, and maintenance technical applications and business practices • Broadly experienced, multi-disciplinary, independent professional able to operate with broad authority and minimal supervision • Able to interact with and influence senior leaders with an eye toward achieving organizational KPIs • Experience interfacing with HOAs and municipalities • Organized, detail-oriented, and comfortable with data entry • Ability to work a flexible schedule, which may include evenings and weekends on occasion • Ability to comfortably navigate new technology • Competency in MS Office, Google Office Suite, and Slack • Bachelor's Degree preferred but not required

🏖️ Benefits

• Reasonable accommodations for qualified individuals with disabilities • Equal opportunity employment • Diverse and inclusive work environment

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