Developer Advocate – Service Management

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Developer Relations (DevRel)

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Datadog

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Datadog is a comprehensive observability and security platform that provides integrated monitoring for infrastructure, applications, and cloud services. It enables organizations to gain end-to-end visibility into their technology stacks, optimize performance, and manage security threats in real time. Datadog's solutions include application performance monitoring, logs management, and operational analytics, making it essential for teams looking to improve their digital experience and streamline software delivery processes.

📋 Description

• Act as a subject matter expert for service management, including incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation • Create demos, public speaking content, blogs, documentation, webinars, open-source contributions, research reports, and other content to build Datadog's reputation in DevOps, Monitoring, Observability, and Security • Partner with product engineering teams to build compelling demos and coach internal engineering teams on communication and presentation • Interface with open-source communities to drive key messaging and develop new Datadog integrations • Contribute product feedback, documentation, or code

🎯 Requirements

• Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer, or Software Developer • Hands-on experience as an on-call/incident responder and running production systems in complex IT environments • Strong understanding of incident response, on-call, post-incident reviews, and SLOs • Experience using service-management tools such as Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, or Cortex • Approximately 2+ years of experience in storytelling and creating compelling technical content • Publicly available writing samples, blog posts, demos, or technical presentation recordings • Comfortable with at least one scripting or programming language, such as Node.js, Python, Go, or Bash • Familiarity with APIs, IaaS cloud services, and containers • ITSM platform experience with ServiceNow or Jira Service Management is a bonus • Active membership in SRE, DevOps, or incident-response communities is a bonus

🏖️ Benefits

• No benefits, perks, or compensation extras are specified in the posting