IT Operations Lead – Security

Job not on LinkedIn

🔥 39 minutes ago

🇺🇸 United States – Remote

💵 $98k - $109k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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DataKind

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $2M Venture Round on 2016-10

Consulting • Healthcare • Logistics

DataKind is an organization that tackles some of the world's toughest challenges using data science and artificial intelligence. By partnering with entities like Gavi, the Vaccine Alliance, and leveraging data-driven solutions, DataKind focuses on areas including frontline health, humanitarian action, climate and environment, economic opportunity, and student success. The organization engages in projects such as expanding safe sanitation solutions and using AI for humanitarian data insights.

📋 Description

• Own the employee device lifecycle, including procurement, setup, onboarding and offboarding, inventory, and retirement • Administer Google Workspace and other SaaS applications • Manage user accounts, permissions, and access controls • Manage endpoints through MDM, including patching, encryption, and configuration standards • Provide responsive helpdesk support and build self-service documentation • Manage IT vendors, licenses, and the IT budget • Assist with testing and evaluation of technology services and applications • Support process improvements and operational enhancements • Partner with the Director of Security and Compliance to maintain organized, audit-ready compliance evidence • Support cybersecurity audits and assessments • Collaborate with system owners to reduce vulnerabilities and compliance gaps • Maintain IT policies and procedures • Support security incident response by triaging alerts, escalating appropriately, and documenting outcomes • Leverage AI tools and automation to improve security monitoring, third-party risk management, and incident response

🎯 Requirements

• Deep alignment with DataKind's mission and values, and demonstrated commitment to educational equity and data-driven social impact • 5+ years in IT operations or systems administration, with at least 2 years owning IT for an organization or office • Direct experience supporting a SOC 2 audit (or ISO 27001 or similar), including evidence collection and operating controls • Strong working knowledge of Windows, MacOs, identity and access management platforms, MDM, and SaaS administration • Clear, patient communication with non-technical colleagues • Judgment to prioritize between urgent helpdesk tickets and compliance deadlines • Experience creating documentation and standard operating procedures • Must have a U.S.-based permanent address • Currently authorized to work in the United States on a full-time basis indefinitely without employer visa sponsorship

🏖️ Benefits

• Shared time off • Organization-wide recharge days • Bi-weekly meeting-free days • Flexible PTO (with a minimum of 20 vacation days encouraged annually) • 100% employer-paid medical, vision, and dental benefits for employees • 72% employer-paid medical, vision, and dental benefits for dependents • Wellness reimbursement program • 12 weeks paid parental leave • Professional development funding each year • Mentorship and advancement opportunities • 401(k) plan with 5% employer matching • Opportunities to come together in person for conferences, strategic planning, and annual staff retreat • Diverse, equitable and inclusive work environment

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