Content Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TPR EDUCATION LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

📚 Education

☁️ SaaS

👥 B2C

Education • SaaS • B2C

TPR EDUCATION LLC is a provider of test preparation, tutoring, and college admissions services operating under The Princeton Review brand. It delivers live-online and self-paced courses, private tutoring, practice tests, and AI-powered tools (e. g. , instant essay feedback and AI admissions counseling) for K–12, pre-college, and graduate/professional exams (SAT, ACT, MCAT, LSAT, GRE, GMAT, etc. ). The company also offers college search/rankings, free resources, school partnerships, and student support services.

📋 Description

• Own setup, configuration, and maintenance of products and content across internal assessment, content management, and customer entitlement systems • Determine configuration and implementation approaches for complex product and content requirements • Lead product setups, content updates, and system-wide changes against established SLAs • Serve as subject-matter expert for assigned systems and product areas, advising product, editorial, and technology partners • Own testing and validation across development, staging, and production environments • Verify content access, entitlements, and assessment configurations • Diagnose and resolve complex content and product configuration issues and implement fixes • Manage ticket and request flows from intake through closure • Prioritize competing stakeholder requests • Own vendor deliverables, specifications, quality expectations, reviews, and deadlines • Communicate status, risks, and tradeoffs to stakeholders • Analyze recurring issues and design process improvements • Evaluate solutions and recommend system or workflow changes • Apply AI tools and automation to accelerate data setup, bulk updates, and repetitive workflows • Create and maintain process documentation, runbooks, and checklists • Share expertise through training, job aids, and knowledge-base content

🎯 Requirements

• BA/BS degree or equivalent business experience • 3+ years of experience in product operations, content operations, or a complex data systems role, preferably in education technology • Hands-on experience configuring content or product data in complex, homegrown systems • Strong analytical and quantitative skills, including advanced Excel and comfort working with large volumes of data; SQL experience is a plus • Proficiency with AI tools to accelerate data management and updates, or demonstrated eagerness to build that skill quickly • Experience managing vendor partners or external resources, including setting expectations and reviewing deliverables • Ability to manage workload independently, exercise sound judgment in prioritizing competing requests, and resolve complex system or data issues without close supervision • Outstanding organizational skills and strong attention to detail • Strong written and verbal communication skills, including explaining technical issues to non-technical audiences • Working knowledge of front-end web development concepts, such as HTML/CSS • Experience with QA or testing across development, staging, and production environments • Experience with ticketing and documentation tools, such as Jira and Confluence, including writing clear, step-by-step process documentation

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