Commercial Operations Supervisor

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $73.9k - $98.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Supervise day-to-day operational activities of title production employees working on national transactions • Delegate tasks, manage workflow and make recommendations for staffing needs • Interview candidates and provide hiring recommendations with management consultation • Write and conduct performance reviews • Provide ongoing feedback and coaching • Manage disciplinary actions • Implement processes and metrics to monitor and improve customer service, quality, turnaround time and productivity • Assist with personnel management and goal setting • Provide regular status updates and reports to manager • Partner with Production, Title/Underwriting, Escrow and Post Closing teams to ensure compliance, policy adherence, production goals and timelines are met • Provide underwriting support to clear title, assist escrow and focus on customers

🎯 Requirements

• 3-5 years of directly related experience • 2+ years demonstrated experience in a lead or supervisory role • National title and escrow experience • Successful track record of executing day-to-day operational responsibilities • Experience participating in, developing and completing projects in area of expertise • Ability to implement and enforce processes to ensure compliance and quality • Ability to establish and maintain effective working relationships at the departmental level

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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