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Process Lead

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $60k - $75k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Sirva's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Sirva

Sirva

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Provide coordination, administrative, and project support for Apple’s mobility program • Organize activities, maintain documentation governance, track deliverables, compile information, and facilitate alignment across stakeholders • Compile, document, and distribute lessons learned following projects and key initiatives • Organize and maintain approved collateral and Box materials • Monitor document versions and access and coordinate periodic content reviews • Attend steering committee calls and support meeting preparation and follow-up • Organize priorities, track deliverables, maintain project materials, and support client-specific initiatives • Coordinate monthly organizational chart updates, system-access and NDA audits, TMBP activities, and internal surveys • Create, update, and maintain process maps, procedures, templates, and other program documentation • Assist the Project Manager and Trainer and provide backup during absences • Support process-improvement efforts by gathering data, documenting workflows, coordinating follow-up, and ensuring processes are applied consistently

🎯 Requirements

• High school diploma or equivalent • 2 year work experience in global mobility • 3 years in training/project management experiences • Experience providing highly organized delivery, demonstrable problem-solving skills and high attention to detail • Experience exercising judgment in owning complex processes through completion and resolution • Ability to think creatively and navigate ambiguity to solve problems quickly and efficiently • Strong accountability for customer experience • Agility and flexible skill set to adapt to changing priorities and evolving processes • Comfort utilizing multiple technology platforms as an integrated component of daily work • Ability to navigate multiple technology platforms simultaneously • Strong customer service and trusted advisor mindset • Ability to build trust across diverse customer types • Ability to operate in a team environment with shared goals and responsibilities • Confident, calm demeanor in difficult, emotional, or stressful situations • Excellent written, verbal communication, and interpersonal skills • University/college degree preferred • International experience a plus, but not necessary

🏖️ Benefits

• Competitive salary and incentive plans • Workplace flexibility for a balanced work/life approach • Comprehensive benefits packages and wellness program • Generous company-paid vacation days and holiday time • Challenging, collaborative, diverse corporate culture • Ongoing opportunities for learning and career development • Medical, Dental, Vision • 401(k) • FSA/HSA • Employer HSA Match • Life & Disability Insurance • Paid Time Off • Volunteer Time Off • ID Theft Protection Plan

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