Partner Operations Manager

Job not on LinkedIn

🔥 1 minute ago

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote 🔔 Pennsylvania – Remote

💵 $124k - $193k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Agility Robotics

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📋 Description

• Own the operational success of external partners across the alliance partnership ecosystem • Develop and manage frameworks, processes, and resources for partner onboarding, engagement, readiness, and ongoing success • Build, document, and continuously improve scalable workflows and operating procedures • Partner with Customer Success, Sales, Product, Engineering, and other internal teams to coordinate initiatives and drive execution • Establish and maintain operational metrics, dashboards, and reporting on partner performance and operational health • Improve systems, tools, and infrastructure supporting partner operations • Identify operational friction points and improve internal and external partner experience • Develop and maintain strategic partner relationships, alliance agreements, and shared growth opportunities • Define integrated service offerings and delivery methodologies and shape joint marketing messaging • Lead cross-functional operational initiatives from planning through execution • Manage dependencies, risks, timelines, and stakeholder alignment • Use data, partner feedback, and operational insights to identify gaps and drive scalable solutions • Help set direction and policies for partner-related sales activities • Manage execution of strategic business plans for alliance success

🎯 Requirements

• 5+ years of experience in partner operations, business operations, customer success operations, program management, or a related field • Experience building, implementing, and optimizing operational processes in a growing or evolving business environment • Strong project and program management skills • Ability to independently manage multiple priorities and drive initiatives through completion • Ability to work cross-functionally, influence stakeholders, and build alignment across teams with competing priorities • Strong analytical and problem-solving skills • Ability to translate operational data into actionable insights and recommendations • Experience developing reporting, tracking mechanisms, and operational dashboards • Excellent communication and organizational skills • Proactive, resourceful mindset with ability to balance strategic thinking and hands-on execution • Experience supporting partner ecosystems, channel partnerships, strategic alliances, or third-party service delivery models (set apart) • Experience in robotics, hardware, industrial technology, automation, or complex technology environments (set apart) • Familiarity with customer lifecycle management, partner onboarding, enablement, and ongoing service delivery (set apart) • Experience scaling operational programs and processes in a high-growth organization (set apart) • Proficiency with CRM platforms, business intelligence tools, and project management systems (set apart) • Experience establishing KPIs, operational scorecards, and performance management frameworks (set apart) • Current authorization to work in the United States

🏖️ Benefits

• 401(k) Plan: Includes a 6% company match • Company stock options • 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees • Eligible for benefits on your first day of employment • Employee Assistance Program (EAP) • Flexible, unlimited PTO and 12 company holidays, including a winter shutdown, for exempt employees • 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually, for non-exempt employees • Catered lunches four times a week and healthy snacks and refreshments at Salem and Pittsburgh locations • Generous paid parental leave programs • Flexible work arrangements • Professional development and tuition reimbursement programs • Relocation assistance for eligible roles • Annual discretionary bonus for eligible roles

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