Senior Associate – Sample Operations Support

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $99k - $120k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Novo Nordisk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Novo Nordisk is a global healthcare company that has been at the forefront of research in obesity and diabetes for over 25 years. Their mission is to improve the lives of people suffering from obesity and diabetes through innovative treatments and sustainable practices. With a strong commitment to patient safety, Novo Nordisk actively combats falsified medicines and strives to enhance the integrity of their products. They offer a range of life-saving medications and are dedicated to driving change in the healthcare landscape, ensuring that children and adults alike have access to essential medical care.

📋 Description

• Support Novo Nordisk field sales force by coordinating distribution, accountability and compliance of product samples • Communicate necessary sample delivery and tracking information to field sales representatives • Support phone and email inquiries from field representatives and provide policy-based guidance • Collaborate on departmental work instructions, field guidance documents and directories • Support sample ordering procedures, systems and inquiries • Collaborate with third-party vendors on sample accounting, transfers, returns, processing and HCP disbursement verification follow-up • Monitor and close transactional issues with appropriate documentation and tracking • Reconcile territory-level sample accountability inventory reports • Review and evaluate requests for field tools and materials and provide guidance on approval, replacement or decommissioning • Participate in projects, monitoring progress, completing tasks and communicating according to timelines • Ensure accuracy in Direct to Physician sampling programs, including user access, system input files, uploads and data verification • Create, maintain and organize the Department SharePoint page • Provide backup support to Sample Operations Team functions • Gather, prepare and analyze data for periodic transactional and operational reporting • Liaise with contracted vendors to support ordering, tracking and communication within business rules

🎯 Requirements

• A bachelor’s degree from credited institution preferred; Accounting, Finance, or related field plus two years pharmaceutical marketing/sales experience • Two years equivalent pharmaceutical sample accountability/marketing/sales experience may be substituted for degree, when appropriate • Ability to maintain confidentiality • Ability to multi-task and effectively manage conflicting priorities • Advanced skills in Microsoft Office, including Excel • Ability to problem-solve and critical thinking • Customer service skills • Excellent written and verbal communication skills • Ability to leverage AI to enhance productivity and incorporate process improvements in daily tasks and projects • Ability to collaborate well with team members, other departments and various stakeholders/suppliers • 0-5% overnight travel required • EST time-zone hours

🏖️ Benefits

• Company bonus based on individual and company performance • Long-term incentive compensation depending on position level or company factors • Company vehicles depending on position level or company factors • Medical, dental and vision coverage • Life insurance • Disability insurance • 401(k) savings plan • Flexible spending accounts • Employee assistance program • Tuition reimbursement program • Group legal benefit • Critical illness protection • Identity theft protection • Pet insurance • Auto/home insurance • Sick time policy • Flexible vacation policy • Parental leave policy

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