Pega Customer Decision Hub Developer

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DATAMAXIS, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🔒 Cybersecurity

☁️ SaaS

Artificial Intelligence • Cybersecurity • SaaS

DATAMAXIS, Inc is a company that specializes in transforming big data into actionable insights for competitive advantage, market growth, and customer satisfaction. They provide services in artificial intelligence, machine learning, digital transformation, cyber security, and analytics. DATAMAXIS helps organizations use data to make informed decisions, minimize cyber risks, and digitize business processes. The company offers data engineering, data governance, business intelligence, data monetization, cloud solutions, and strategic staffing services. With expertise in both traditional and modern data architectures, DATAMAXIS supports various industries including insurance, automobile, and government sectors. They are also known for their cyber security analytics solutions which help protect against intrusions and data loss, while complying with security requirements for government organizations.

📋 Description

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH) • Build and configure Next-Best-Action (NBA) strategies, engagement policies, and decision strategies • Develop adaptive models and real-time decisioning capabilities to optimize customer interactions • Collaborate with business stakeholders to understand customer engagement requirements and translate them into scalable Pega solutions • Integrate Pega CDH with enterprise applications using REST APIs and other integration technologies • Configure customer journeys and personalized engagement across multiple channels • Perform unit testing, debugging, and troubleshooting to ensure high-quality deliverables • Document technical designs, configurations, and implementation processes • Support deployment activities and provide post-production support as required.

🎯 Requirements

• 8+ years of experience • Strong hands-on experience with Pega Customer Decision Hub (CDH) • Expertise in Next-Best-Action (NBA) Designer, Decision Strategies, and Engagement Policies • Experience with Adaptive Decisioning and Customer Journey Management • Knowledge of Pega Case Management • Hands-on experience with REST APIs and enterprise integrations • Experience working in Agile development environments is preferred.