Senior Director – Agile Delivery, Technology PMO

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $215k - $240k / year

⏰ Full Time

🟠 Senior

⚡️ Scrum Master + Agile Coach

👻 Ghost score 1%

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Logo of dataSpring Inc.

dataSpring Inc.

51 - 200 employees

Founded 2009

🤝 B2B

📣 Marketing

☁️ SaaS

B2B • Marketing • SaaS

dataSpring is an Asia-focused market research and online panel provider. It offers expansive coverage across 12 countries and 2 million+ active panelists, supplying researchers with proprietary panels, third-party partners, and API integration. dataSpring provides a mobile research platform, 24/7 regional operations support in local languages, a Quality Check System for data validity, downloadable panel books, and insights content (blogs and podcasts) targeted at businesses conducting surveys and market research in Asia.

📋 Description

• Own technology delivery for the Member Data portfolio from intake and estimation through release, hypercare, and stabilization • Partner with the provider-side delivery leader on shared agile standards, Jira Cloud conventions, and delivery metrics • Improve the agile process across the organization with business operations and the enterprise PMO • Establish and mature agile ways of working using Scrum, Kanban, or scaled agile approaches • Direct new product development and legacy platform replacement programs, including parallel-running systems, data migration, and customer transition • Drive offshore development partners and vendors to committed outcomes on throughput, quality, and time-zone-aware delivery • Balance change-the-business delivery with keep-the-lights-on operations and protect planned work from unmanaged interruptions • Own Jira Cloud as the delivery system of record and lead evaluation, selection, and rollout of the broader delivery toolset • Define and report delivery metrics including predictability, throughput, cycle time, and portfolio health • Apply enterprise-approved generative AI to accelerate status synthesis, requirements analysis, documentation, and reporting • Lead and develop delivery staff assigned to the Member Data portfolio and coach delivery practitioners across technology • Drive cross-team dependencies, risks, and escalations to resolution with product management, engineering, architecture, security, and compliance • Manage offshore delivery partners and staff augmentation vendors, including scope, resource planning, performance management, and escalation • Participate in hiring and performance management for delivery staff

🎯 Requirements

• Bachelor’s degree in computer science, information systems, engineering, business, or a related field required; an equivalent combination of education and directly relevant experience considered • 12+ years in technology delivery, program management, or engineering leadership • 5+ years of people management experience, including at least three years leading a delivery, agile, or PMO team • Experience improving agile practices across teams outside direct reporting authority • Full-lifecycle ownership of new product development and at least one legacy product replacement or platform modernization initiative including data migration and customer transition • Proven track record driving offshore or nearshore development teams and third-party vendors to committed outcomes • Hands-on Jira Cloud and Confluence administration in a multi-team environment • Experience running keep-the-lights-on and production support alongside project delivery, with deliberate capacity allocation between the two • Experience leading enterprise tool selection and implementation, and partnering with an enterprise PMO, finance, or business operations function on intake and funding governance • Demonstrable use of generative AI tools, such as Claude, in a professional delivery or program management context • Experience presenting to and influencing executive leadership • Agile certification strongly preferred: SAFe Program Consultant (SPC), SAFe Release Train Engineer (RTE), Certified Scrum Professional (CSP), or PMI Agile Certified Practitioner (PMI-ACP) • Project Management Professional (PMP) certification preferred • Atlassian Jira administration certification (ACP-120 or equivalent) a plus • Healthcare, payer, provider, or other regulated-industry experience strongly preferred • Advanced proficiency with Jira Cloud, including workflows, issue hierarchies, automation, dashboards, and governance standards • Experience with Jira Align or comparable scaled tooling a plus

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) with company contributions and matching • Paid parental leave • Tuition assistance • Generous paid time off • Fully remote environment • Professional growth support

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