ServiceNow Scrum Master

Job not on LinkedIn

🔥 14 hours ago

🦌 Connecticut, Florida, +12 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

💵 $83.4k - $203.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead Agile delivery for one or more ServiceNow teams by facilitating Scrum ceremonies, managing sprint execution, coordinating releases, and aligning work with product roadmaps and business priorities • Partner with Product Owners, ServiceNow process owners, and stakeholders to refine and prioritize backlogs, translate epics and user stories into actionable work, establish sprint goals, and maintain delivery visibility • Coach and mentor teams on Agile, Scrum, Kanban, and Lean principles • Identify and remove delivery impediments, manage risks, dependencies, and RAID items, and use performance metrics to drive improvements • Implement process enhancements that increase efficiency, quality, and predictability • Serve as the primary communication and coordination point across development teams, engagement managers, stakeholders, and leadership • Provide transparent status reporting, facilitate decision-making, support change management, and promote shared ownership of business value delivery • Drive continuous improvement and help teams deliver high-quality ServiceNow solutions supporting enterprise business objectives

🎯 Requirements

• 5+ years serving as a Scrum Master supporting software development, platform engineering, or enterprise technology delivery teams utilizing Agile methodologies • 4+ years facilitating Agile delivery activities including sprint planning, backlog refinement, release planning, dependency management, stakeholder engagement, and continuous improvement initiatives • 3+ years supporting ServiceNow platform implementations, enhancements, or product delivery teams across enterprise environments • 2+ years leveraging Agile management tools such as Jira, Rally, Azure DevOps, or ServiceNow Agile Development • 1+ year driving cross-functional collaboration, risk and impediment resolution, organizational change management, and delivery execution within a complex matrixed environment • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience • Preferred certifications include Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, SAFe Agilist, or comparable Agile certification • ServiceNow Certified System Administrator (CSA) or other ServiceNow platform certifications preferred • Experience supporting scaled Agile delivery frameworks such as SAFe or LeSS preferred • Working knowledge of ServiceNow platform capabilities, application development lifecycles, enterprise service management processes, and ServiceNow Agile Development • Ability to coach high-performing teams, facilitate organizational change, resolve complex delivery challenges, influence stakeholder decision-making, and drive continuous improvement through data-driven insights and team performance metrics • Preferred candidates are based on the East Coast or Midwest and support EST/CST business hours

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being