Senior Success Lead, Public Sector

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $175k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Datavant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

📋 Description

• Own engagement management and value management for a dedicated portfolio of up to 5 government-practice accounts • Accelerate end-to-end value across the account portfolio • Develop deep understanding of government and government channel-partner accounts through engagement-focused meetings, workshops, and quarterly business reviews • Innovate ways to support partners in achieving their defined success outcomes • Learn customer goals and strategies and connect Datavant solutions and products to those goals • Lead complex programs involving multiple partners and contractors • Balance analysis with speed to execution, prioritize effectively, and escalate complex edge cases • Drive customer value through product adoption, satisfaction, account health, and lasting relationships • Collaborate with cross-functional partners and surface insights influencing product and sales strategies • Apply a self-service-first approach to internal and external problem solving • Communicate and present effectively while maintaining internal and external relationships • Help create a company-wide customer-centric culture

🎯 Requirements

• 7+ years experience in healthcare technology and customer facing roles (required) • 4+ years experience in the federal government or with government contractors and government adjacent organizations (required) • Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything • Proven ability to build deep, trust-based relationships with customer stakeholders • Skilled at expanding relationships beyond direct contacts through rapport-building • Demonstrated ownership of complex, high-value customer accounts • Strategic thinker who connects cross-customer trends to shape value propositions • Effective and empathetic internal and external communication • Preferred: experience within a government agency or government-adjacent organization, RWD health analytic companies, CROs, or healthcare systems integrators • Preferred: experience with clinical data, RWD/RWE, patient consent, and/or HIPAA privacy requirements • Preferred: application of RWD and RWE in pharmaceutical and life sciences • Preferred: understanding of drug development and/or clinical trials • Preferred: experience with technology in multiple federal health agencies/departments • Preferred: experience working with program officers, CORs, and senior government stakeholders as clients • Job is not eligible for employment sponsorship

🏖️ Benefits

• Additional variable compensation eligibility • Total rewards compensation strategy • Post-offer health screenings and vaccinations as required by clients • Reasonable accommodations for individuals with disabilities • Equal Employment Opportunity protections

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