Business Analyst, ROPS

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Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Initiate and maintain communication with facilities to obtain patient insurance coverage information • Enter and update insurance information in billing and patient registration systems • Verify patient insurance eligibility and benefits for outpatient kidney dialysis • Coordinate with Patient Referral Coordinators to obtain registration documentation • Partner with facilities and the Insurance Management Team to resolve incomplete registrations • Review registration denials and determine root causes • Resolve patient account errors causing registration denials • Identify process changes to prevent failed registrations • Determine Coordination of Benefits and maintain current patient account information • Submit internal requests to support accurate and timely claims submission • Complete ancillary reports and assigned projects within established timeframes • Support Patient Account Representatives and other ROPS teammates • Maintain confidentiality in accordance with HIPAA regulations and DaVita policies • Attend meetings, phone conferences, and training as needed • Work overtime with little or no notice as needed • Maintain consistent, regular, punctual attendance as scheduled

🎯 Requirements

• High school diploma or equivalent required • Minimum of three years' healthcare reimbursement experience preferred • Experience with admissions, billing, and collections preferred • Knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred • Basic computer skills required • Proficiency in MS Word, Excel, and Outlook required • Ability to maintain confidentiality under HIPAA regulations • Consistent, regular, punctual attendance as scheduled • Ability to work overtime with little or no notice as needed

🏖️ Benefits

• Community-first, company-second culture based on Core Values • Award-winning education and training across multiple career paths • Performance-based rewards based on individual and team contributions • Comprehensive benefits package • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning

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