Lead Business Analyst

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EXL

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Lead requirements elicitation sessions with clients and internal stakeholders to capture business needs, workflows, rules, and functional requirements • Create business requirements, functional specifications, process flows, and supporting documentation • Partner with business, product, development, and QA teams to translate requirements into solution designs and implementation plans • Facilitate workshops, discovery sessions, and solution discussions • Support test planning, test case development, and validation activities • Analyze requirement changes and assess impacts to scope, risk, and effort • Identify and help resolve business and system issues during delivery and post-implementation • Serve as a subject matter resource for new business and underwriting processes within LifePRO implementations • Mentor junior analysts and contribute to continuous improvement across the business analysis function

🎯 Requirements

• Bachelor’s degree in business, finance, information systems, mathematics, or a related field, or equivalent professional experience • 5+ years of experience in business analysis, including writing business requirements and functional specifications • Experience working on medium to large-scale technology or business transformation projects • Strong understanding of requirements management, testing support, stakeholder communication, and solution delivery • Preferred: experience in the life insurance and annuity domain, including new business and underwriting processes • Preferred: hands-on experience with LifePRO or similar policy administration platforms • Preferred: experience facilitating client workshops, process mapping sessions, and cross-functional solution discussions • Preferred: working knowledge of SQL, data analysis, and technical documentation • Preferred: experience with Agile delivery methodologies and supporting distributed or offshore teams • Preferred: experience mentoring junior team members and driving process improvement initiatives • Working knowledge of actuarial concepts and insurance product structures is a plus

🏖️ Benefits

• Remote work / work from home • Base salary range of $120K-$130K • Potential compensation above the posted range for higher-cost zones such as California, New York, and New Jersey

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