Care Coordinator

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $22 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Coordinate care for patients by ensuring access to eligible resources and programs and assisting with referrals and provider appointments • Perform outbound calls and respond to inbound calls from patients, providers, and Village resources • Complete non-clinical screenings and pathways under Manager guidance; escalate to the Integrated Care Nurse as needed • Assist the clinical team with moving patients through the continuum of care by completing directed tasks • Identify eligible resources and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to enroll members in programs • Communicate directly with patients in a timely and professional manner • Maintain accurate, complete, and confidential documentation • Demonstrate exceptional two-way oral and written communication • Act in alignment with DaVita’s mission and values to deliver high-quality patient care • Work closely with Nurse Practitioners and RN Case Managers to coordinate care and facilitate resources

🎯 Requirements

• High school diploma or GED required • 2+ years of experience in a professional office environment • Ability to handle confidential information with discretion and sound judgment • Strong verbal communication skills • Proficiency in Microsoft Office, Excel, and Outlook • Prior experience with Electronic Medical Records preferred • Commitment to service excellence and patient satisfaction • Ability to work autonomously while collaborating effectively with the team • Quiet, private home workspace with reliable high-speed internet • Preferred: 1–3 years clinical medical office experience • CNA or MA experience is a plus • Experience coordinating care, including referrals and care management • Familiarity navigating insurance payers • Experience in direct patient care or support • Prior medical office environment experience

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning • Flexible hybrid schedule with opportunity for professional growth