Scheduling Coordinator

Job not on LinkedIn

🔥 27 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that delivers integrated payroll, HR, workforce management, talent management, and benefits administration for employers. It is offered as a software-as-a-service (SaaS) solution designed to help organizations manage employee lifecycle processes, payroll and scheduling in a unified system.

📋 Description

• Making outbound calls to complete assessment scheduling • Answering inbound phone calls for messages left from outbound calls • Each day, handling a total of at least 50 phone calls (a combination of inbound and outbound calls) • Receiving a score of 85% or greater on QA scores (2 completed each month) • Not exceeding 30-minute meal and break times daily • Averaging 25% or less on After Call Work Time • Team collaboration • Other projects as defined

🎯 Requirements

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. • Excellent computer skills including, proficient with Microsoft office applications, Adobe Acrobat • Ability to work remotely and independently. • Display a positive ‘can do’/customer-first attitude. • Excellent communication skills and appropriate etiquette, great phone manners, and ability to speak with a wide range of personalities. Demonstrate a high level of proficiency in the use of the English language in oral and written forms. • Willing to learn new duties and technology-related skills as required. • Collaborative team spirit.