Senior Director, Field Operations

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🔥 1 hour ago

🌵 Arizona, California, +5 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform from Ceridian. It provides a unified, single-application solution for payroll, HR, workforce management (time & attendance, scheduling), benefits, and talent management, delivered as a SaaS product to organizations to manage the employee lifecycle and payroll processes.

📋 Description

• Provide leadership and oversight of operations across multiple regions, ensuring consistent adoption of the Affordable Care Operating Model. • Partner with cross-functional executives (Clinical, Lab, Compliance, Marketing, Training) to align field performance with enterprise objectives. • Ensure patient-centered care is embedded across all practices and aligned with organizational mission and values. • Full P&L accountability for assigned regions, ensuring growth, profitability, and long-term financial health. • Translate operational data into strategy, using advanced analytics to guide decision-making. • Guide regional directors in financial storytelling, equipping them to connect metrics to strategy. • Provide regional and company-wide performance updates to VP of Operations and ELT. • Recruit, develop, and retain high-performing directors and managers. • Coach and mentor leaders to build operational discipline, business acumen, and leadership capability. • Foster strong consultative partnerships with doctors and practice owners, ensuring alignment between business objectives and clinical goals. • Partner with HR and Talent teams to build succession pipelines and future-ready leadership. • Anticipate market and operational trends, shaping strategy to address evolving challenges and opportunities. • Lead annual and long-range planning cycles for assigned regions, ensuring alignment with enterprise objectives. • Partner with Marketing, Lab, and Clinical leadership to grow market share and achieve enterprise targets. • Ensure consistent application of strategic initiatives across regions. • Oversee consistent adoption of practice management systems (Dentrix, Weave) and enterprise operating tools. • Implement practice visit reporting across all assigned regions, ensuring accountability and consistency. • Evaluate regional training needs and coordinate resources for practice staff and leaders. • Serve as escalation point for complex or systemic operational issues. • Apply advanced problem-solving and strategy development to address operational challenges across multiple functions. • Partner with Support Center leaders to address systemic barriers to success. • Facilitate alignment meetings with regional and practice leaders to ensure strategic clarity. • Ensure compliance across all assigned regions with state, federal, and industry regulations. • Partner with Compliance and Lab leadership to ensure practices meet or exceed patient safety, service, and quality standards. • Lead quality initiatives that strengthen long-term organizational resilience.

🎯 Requirements

• Bachelor’s degree in business administration, healthcare management, or related field required; master’s preferred. • 8+ years in healthcare operations, with significant multi-site and multi-regional leadership experience. • Demonstrated success leading directors and large teams with full P&L responsibility. • Strong strategic thinking and long-term planning capabilities. • Excellent executive communication and persuasion skills; proven ability to influence at the senior leadership level. • Advanced proficiency in practice management systems and reporting tools (Dentrix, Weave, Power BI). • Ability to travel extensively across multiple regions.