Senior Manager – Professional Services

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🔥 2 hours ago

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Logo of Dayforce

Dayforce

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform (part of Ceridian) that delivers payroll, workforce management, HR, benefits administration, talent management and scheduling in a single SaaS application. It targets enterprises and HR teams, helping streamline payroll and time-and-attendance processing, ensure compliance, simplify benefits and manage the employee lifecycle through an integrated, real-time platform.

📋 Description

• Responsible for defining the client needs, developing processes and proposals to meet those needs, as well as overseeing the implementation of the complete project solution. • Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques. • Performs in a people management capacity, mentoring and coaching the consulting team to success • Manages the profitability, scalability, and health of the M1 Consulting team via a data-driven approach • Leads dynamically and drives issues to resolution with a measured and cross-functional approach • Operationally owns and executes on all leadership and management of the M1 Consulting practice, working alongside the Senior Director of Professional Services and SVP of Professional Services to achieve all core goals • Ensures alignment with the Professional Services team’s OKRs and KPIs • Implements management processes that drive data-driven visibility into goal vs. achievement • Establishes cross-functional relationships with Product Management, Development, Sales, and Account Management to successfully manage the health and growth of the business • Mentors and grows subordinate team members, espousing a world class culture of learning and development • Manages the forecasting process for revenue delivery on a weekly basis • Feeds a winning culture that attracts, retains, and grows top talent

🎯 Requirements

• Required Education: Bachelor’s Degree • Preferred Education: Master’s Degree • Years of Experience: 10 – 15 years • Specialty/Industry Experience: Manufacturing ERPs • Management Experience Preferred

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