Installation Coordinator

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that unifies payroll, HR, workforce management, time and attendance, benefits, and talent management into a single application. Delivered as a software-as-a-service solution, Dayforce is used by employers to manage the employee lifecycle, payroll processing, scheduling, and regulatory compliance across locations.

📋 Description

• Manage task load associated with the scheduling and assignment of contract work orders to meet service level requirements across quality and cost. • Monitor and triage “at-risk” contract work orders using predefined task, case and dashboard tooling. • Vet first round counter-offer approvals on contract work orders, within set limits. • Process contract work order approvals for invoice readiness within payment terms. • Respond to routine inbox activity across Trainer-tech and vendor workflows as first-in-line liaison. • Process asset returns through established channels. • Coordinate with Inside Sales to align scheduling and operational capacity with sales volume forecasts. • Ensure timely response to internal inquiries.

🎯 Requirements

• High School diploma or equivalent experience. • Minimum 1 year experience in field services, customer service, scheduling or related roles. • Experience working with Salesforce.com or similar CRM. • Strong attention to detail. • Scheduling experience is a plus. • Excellent verbal and written communication skills, presentation, and problem-solving skills. • Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. • Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. • Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. • Reliable and predictable attendance. • Willingness and ability to work flexible hours. • Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)