Team Lead

🔥 18 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform. It provides integrated payroll, workforce management (time and attendance, scheduling), HR and benefits administration, and talent management capabilities to organizations, delivered as enterprise software. Dayforce is marketed to employers as an HCM/SaaS solution to manage employee lifecycle and pay processes.

📋 Description

• Manage Account Team of Project Managers, Project Coordinators, Project Support Personnel • Monitor Account Team communications, service level, efficiency, overall processing skills and competencies • Verify completion of all tasks to close-out construction projects assigned to Account Team • Demonstrate Industry Knowledge • Troubleshoot general contractor field issues quickly and efficiently • Communicate relevant account information to proper internal personnel • Responsible for minimizing errors, oversights, back-charges on Account Team Projects • Conduct regular interval and annual performance appraisals for Account Team • Responsible for achieving and maintaining high standard of competency and accuracy for all work performed by the Project Team • Identify Account Team training needs, train as required, or reach out to arrange for training • Escalate customer issues to appropriate parties for timely resolution • Provide technical support and work as a direct contact between the design, sales and operations staff • Ability to travel to job sites and customer locations as needed • Perform other functions as required for successful operation of the organization • Identify areas to improve efficiency and/or service

🎯 Requirements

• Ability to read, analyze, and interpret common technical journals and legal documents such as contracts • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community with clarity and professionalism • Ability to apply mathematical concepts calculating margins • Ability to define problems, collect data, establish facts, and draw valid conclusions • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables • Microsoft Office Suite • PMP Certification is strongly preferred

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development