International Employee Benefits Account Manager

Job not on LinkedIn

🔥 46 minutes ago

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform developed by Ceridian. It delivers payroll, HR, workforce management (time and attendance, scheduling), benefits administration, and talent management as a single SaaS application designed for businesses and enterprise customers.

📋 Description

• Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting new business on existing accounts and support of Producer-led new business efforts. • Fosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction; • Reviews client team’s RFPs; • Selects markets for solicitation; • Analyzes market proposals for verification of benefits, premiums, and competitiveness; • Reviews coverage contracts for accuracy of policy provisions; • Meets with clients for pre-renewal strategy, proposal delivery and explanation; • Conducts client open enrollment meetings and answers questions regarding benefit coverage; • Negotiates with markets for benefits premium concessions; • Ensures that client team handles client benefit inquiries and manages team to effectively service clients; resolves escalated service issues; • Manages new carrier and plan implementations for book of business; • Ensures team prepares claims experience and utilization reports and reviews for accuracy; • Reacts, processes, and follows up on new business; • Meets with clients as needed or directed by Producer; • Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date; • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); • Other duties as assigned.

🎯 Requirements

• Associate's Degree or equivalent combination of education and experience • Six (6) or more years related work experience • Valid Insurance License • Must continue to meet Continuing Education requirements for license renewal • Excellent verbal and written communication skills • Ability to work within a team and to foster teamwork • Excellent customer service skills, including telephone and listening skills • Good leadership, problem solving and time management skills • Ability to prioritize work for multiple projects and deadlines • Proficient in Microsoft Office Suite