Enrollment Specialist

🕒 July 7

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Daymark Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Daymark Health is a supportive cancer care organization that focuses on empowering patients through their cancer journeys. They offer personalized care tailored to individual needs, connecting patients with their primary care physicians, oncologists, and care teams for a seamless experience. Services include in-home care, symptom management, 24/7 support, and navigation of social support resources, ensuring comprehensive assistance throughout the treatment process.

📋 Description

• Make 50+ outbound calls per day to prospective patients and caregivers • Introduce Daymark Health’s cancer care services and support • Guide patients through the enrollment process and identify goals and concerns • Respond to inbound communications and triage requests • Connect patients with appropriate team members • Obtain patient consent and complete enrollment surveys • Escalate urgent needs to clinical teams • Share feedback with internal teams about patient and provider needs, referral trends, and access barriers • Work a structured schedule to ensure patient access • Meet daily, weekly, and monthly enrollment goals • Pass regular call audits for compliance and quality • Help improve enrollment processes and patient experience

🎯 Requirements

• 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume • Ability to build trust with providers and patients using curiosity, empathy, and clarity • Organized and proactive approach; ability to manage details and ambiguity • Comfort working in a startup with frequent change • Clear and professional written and verbal communication • Experience documenting in a CRM such as Salesforce • Familiarity with Slack, Salesforce, Zoom, Google Suite, and EHRs • Ability to adapt to new systems and workflows • Candidates must be based within the state of Michigan • Availability Monday–Friday, 8:30 AM–5:00 PM Eastern, with flexibility for evening or weekend coverage

🏖️ Benefits

• Commission opportunity of $10,000–$15,000 for meeting performance and enrollment targets • Fully remote work • Flexible evening or weekend coverage • Equal opportunity employment