Customer Success Specialist – Translation & Localization

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Day Translations, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

Day Translations, Inc. is a global provider of professional translation and interpreting services, offering a wide range of language solutions including certified translations, audiovisual services, and localization services. With a network of over 10,000 linguists, the company caters to both individuals and Fortune 500 businesses, ensuring high-quality and accurate results across more than 100 languages. Day Translations is committed to privacy and data security, holding multiple certifications and compliance with standards such as HIPAA. The company operates worldwide with multiple offices and provides 24/7 customer support, striving to break language barriers and empower global communication.

📋 Description

• Research every client before outreach, understanding their business, industry, projects, and language service needs • Call clients regularly to check project progress, gather feedback, and resolve concerns • Identify new opportunities within existing accounts and recommend relevant services • Re-engage inactive clients • Coordinate with project managers to keep projects on track and clients informed • Maintain accurate CRM records and follow-ups • Strengthen client relationships, ensure excellent service, and grow repeat business

🎯 Requirements

• Strong knowledge of translation, localization, and interpreting • Excellent English and phone communication skills • Proven experience in sales, customer service, research, and relationship building • Organized, resourceful, and comfortable taking initiative • Ability to provide a 2–3 minute Loom recording in English introducing yourself, outlining relevant experience, and explaining how you would research a client and identify their needs before a follow-up call • Submit a viewable Loom link in the application

🏖️ Benefits

• Flexible hours to accommodate client schedules, different time zones, and team coordination

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume