Director, Engagement Management – PE

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🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $124.1k - $186.2k / year

⏰ Full Time

🔴 Lead

👔 Director

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This company has sponsored H1B visas in the past.

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Day & Zimmermann

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1901

📦 Logistics

🏭 Manufacturing

Logistics • Manufacturing • Defense & Security

Day & Zimmermann is a comprehensive service provider specializing in maintenance, construction, and engineering solutions for the power, chemical, and industrial sectors, as well as munitions manufacturing and related services. The company plays a significant role in the defense sector, providing critical infrastructure solutions, munitions demilitarization, and architectural and engineering services to government and commercial clients. With a strong commitment to workforce solutions and sustainable practices, Day & Zimmermann has built a reputation for innovation and reliability over its 120 years of operation.

📋 Description

• Define and execute the Engagement Management strategy, implement best practices, and scale processes to support business expansion • Hire, mentor, and manage a team of Engagement Managers while fostering a culture of accountability and growth • Act as a key liaison across Recruiting, Operations, Product, and Engineering • Oversee deployment of project management tools, reporting dashboards, and analytics platforms • Establish KPIs to track performance, project health, and customer satisfaction • Partner with Sales and Account Management to drive new business opportunities and ensure successful project scoping, pricing, and delivery

🎯 Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) Computer Science, Engineering, or other STEM discipline or equivalent experience Required • 10+ years in professional services, customer success, or engagement management, with 5+ years leading teams. Required • Demonstrated success in scaling programs and teams in fast-paced environments • Strong track record of partnering with Sales to drive revenue growth • Expertise in operational process design, metrics tracking, and team performance optimization • Exceptional communication and leadership skills • Travel up to 20% to client and corporate locations

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