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Account Representative

🔥 1 minute ago

🌴 South Carolina – Remote

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đź’µ $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 0%

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Logo of DCM Services

DCM Services

501 - 1000 employees

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Private Equity Round on 2007-12

Consulting • Healthcare • Logistics

DCM Services is a debt collection agency that focuses on providing innovative solutions in the accounts receivable industry. They offer compliant and results-driven technological solutions specifically designed to positively impact their clients and their customers. DCM Services emphasizes estate solutions, including probate management, aiming to assist creditors in managing debts effectively. By integrating cutting-edge technology, DCM Services offers a range of services to streamline and enhance debt collection processes for businesses.

đź“‹ Description

• Serve as a key point of contact in resolving accounts for deceased individuals • Work sensitively with estates, attorneys, and family representatives • Generate outbound calls and field incoming calls • Adhere to company policies, procedures, and client-specific requirements • Uphold company information security and privacy responsibilities • Accurately document accounts • Negotiate payment arrangements and follow up as needed • Obtain necessary estate information • Follow up with attorneys or personal representatives regarding claim filing

🎯 Requirements

• High School Diploma or GED • Licensed Debt Collector (or ability to obtain licensure) • Computer proficiency and the ability to learn new systems • Goal-oriented mindset with strong organizational skills • Courteous, empathic, and professional telephone manner • Strong verbal and written communication skills • Ability to multi-task effectively in a fast-paced, regulated environment • Team-oriented with the ability to also work independently

🏖️ Benefits

• Paid time off, up to 5.85 hours bi-weekly • Eight paid holidays • Health, Vision, and Dental Insurance • 401(k) Matching • Employee Assistance Program • Opportunities for advancement • Competitive wages • Performance recognition • Bonus-eligible role

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