Account Representative

🔥 1 minute ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DCM Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2007-12

Consulting • Healthcare • Logistics

DCM Services is a debt collection agency that focuses on providing innovative solutions in the accounts receivable industry. They offer compliant and results-driven technological solutions specifically designed to positively impact their clients and their customers. DCM Services emphasizes estate solutions, including probate management, aiming to assist creditors in managing debts effectively. By integrating cutting-edge technology, DCM Services offers a range of services to streamline and enhance debt collection processes for businesses.

📋 Description

• Serve as a key point of contact in resolving accounts for deceased individuals • Work sensitively with estates, attorneys, and family representatives • Generate outbound calls and field incoming calls • Adhere to company policies, procedures, and client-specific requirements • Uphold company information security and privacy responsibilities • Accurately document accounts • Negotiate payment arrangements and follow up as needed • Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing

🎯 Requirements

• High School Diploma or GED • Licensed Debt Collector (or ability to obtain licensure) • Computer proficiency and the ability to learn new systems • Goal-oriented mindset with strong organizational skills • Courteous, empathic, and professional telephone manner • Strong verbal and written communication skills • Ability to multi-task effectively in a fast-paced, regulated environment • Team-oriented with the ability to also work independently

🏖️ Benefits

• Paid time off, up to 5.85 hours bi-weekly • Eight paid holidays • Health, Vision, and Dental Insurance • 401(k) Matching • Employee Assistance Program • Opportunities for advancement • Competitive wages and great benefits • Bonus-eligible role with performance recognition • Collaborative, supportive team culture in a stable, established company