Documentation and Technical Writer

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DecisionPoint Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Develop, write, edit, and maintain technical documentation, including standard operating procedures, system guides, operational runbooks, process documentation, and knowledge-base articles • Maintain Disaster Recovery, Continuity of Operations, contingency planning, and system recovery documentation • Create and update technical manuals, workflow diagrams, process maps, and documentation supporting IT operations and system administration • Collaborate with engineering, cybersecurity, IT operations, and compliance teams to gather technical information and ensure documentation accuracy • Support Risk Management Framework documentation requirements, including contingency planning controls and supporting compliance artifacts • Assist with preparing After-Action Reports, Corrective Action Plans, Disaster Recovery test reports, and other operational documentation • Ensure technical documentation complies with Section 508 accessibility standards and organizational formatting requirements • Maintain document repositories, version control, revision histories, naming conventions, and archival procedures • Develop and maintain standardized templates, style guides, and documentation processes • Support audit readiness by organizing technical documentation, compliance evidence, and supporting materials • Review existing documentation to identify gaps, outdated information, and opportunities for improvement • Ensure documentation reflects current system architectures, configurations, operational procedures, and technical changes • Apply ITIL v4 principles and best practices to standardized IT service management documentation and workflows • Support continuous improvement initiatives to enhance documentation quality, accessibility, usability, and efficiency

🎯 Requirements

• Must possess an active Secret clearance or higher • Bachelor's degree in Information Assurance, Information Technology, Technical Writing, Computer Science, Information Systems, or a related technical field • Minimum 5 years of professional experience in technical writing, IT documentation, documentation management, or a related technical role • Experience developing and maintaining technical documentation for enterprise IT systems, infrastructure, or operational environments • Experience creating SOPs, technical manuals, system documentation, process guides, and knowledge-base articles • Experience supporting Disaster Recovery (DR), Continuity of Operations (COOP), contingency planning, or IT operational documentation • Experience collaborating with technical subject matter experts, engineers, cybersecurity professionals, and IT operations teams to gather and validate technical information • Experience maintaining organized, version-controlled documentation repositories and tracking document revisions • Experience preparing documentation to support compliance reviews, audits, assessments, or operational readiness activities • Experience translating complex technical concepts into clear, structured, and user-friendly documentation for technical and non-technical audiences • Strong understanding of technical writing principles, documentation standards, formatting, and document lifecycle management • Knowledge of ITIL v4 frameworks, terminology, and IT service management processes • Familiarity with Disaster Recovery, COOP, contingency planning, and IT operational documentation requirements • Understanding of federal accessibility standards, including Section 508-compliant document formatting • Proficiency with Microsoft Office applications, particularly Word, Excel, PowerPoint, and SharePoint • Experience using document management systems, collaboration platforms, or knowledge management repositories • Familiarity with version control, change tracking, document approval workflows, and quality assurance processes • Ability to review technical documentation for accuracy, consistency, completeness, and compliance with established standards • Required ITIL v4 Foundation certification • Excellent technical writing, editing, proofreading, and communication skills • Strong attention to detail, accuracy, and documentation quality • Ability to organize complex technical information into clear, logical, and accessible materials • Strong organizational and time-management skills with the ability to manage multiple documentation deliverables • Ability to work independently while collaborating effectively with cross-functional technical teams • Strong analytical and problem-solving skills to identify documentation gaps and recommend improvements • Ability to communicate effectively with engineers, cybersecurity personnel, program managers, and government stakeholders • Commitment to maintaining accurate, accessible, and audit-ready technical documentation • Adaptability and willingness to learn new technologies, processes, and documentation tools

🏖️ Benefits

• Fully remote work arrangement • Regular full-time employment • Equal Employment Opportunity and Affirmative Action employer • Consideration for other available positions requiring comparable skills, education, and experience

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