Technical Writer

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $70k - $84k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jenzabar

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

📚 Education

☁️ SaaS

🏢 Enterprise

💰 $60M Private Equity Round on 2000-04

Education • SaaS • Enterprise

Jenzabar is a leading provider of software and services dedicated to higher education institutions. The company's flagship product, Jenzabar One, is a unified cloud platform designed to streamline campus operations and enhance student success. Jenzabar offers a comprehensive suite of solutions including student information systems (SIS), analytics, eLearning, financial management, recruitment, retention, and human capital management tailored specifically for colleges and universities. The company's innovative products empower educational institutions to improve efficiency, engage students, and drive institutional growth.

📋 Description

• Develop and maintain end-user documentation, including online help, user guides, release communications, videos, and other multimedia content • Collaborate with product managers, developers, UX designers, technical teams, functional teams, and product management • Create and refine user-facing interface content, including field labels, hints, and modal text • Coordinate and contribute to software release documentation and publication activities • Participate in peer reviews and incorporate feedback into deliverables • Identify, troubleshoot, and resolve documentation issues • Maintain and enhance writing, formatting, and style standards • Research technical communication trends, AI technologies, content delivery methods, and emerging technologies • Recommend improvements to documentation, processes, tools, and content • Develop understanding of Jenzabar products, user resources, documentation tools, and processes • Mentor junior team members • Meet project milestones, release schedules, and documentation deadlines • Use AI-enabled tools and analytics to improve efficiency and decision-making • Apply ethical standards, accuracy, data privacy, and human-in-the-loop oversight when using AI • Perform other duties as assigned

🎯 Requirements

• 6 - 8+ years of experience in a related field • Bachelor’s degree preferred • Must not require employer sponsorship for a work visa

🏖️ Benefits

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance • Annual bonus • Full range of benefits