Partner Success Engineer – AWS

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $195k - $235k / year

⏰ Full Time

🟠 Senior

🔴 Lead

☁️ Cloud Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 18%

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Logo of Deepgram

Deepgram

51 - 200 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $47M Series B on 2022-11

Consulting • Healthcare • Logistics

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Own the AWS relationship end to end, including technical adoption, commercial outcomes, retention, and expansion • Serve as trusted advisor to AWS solutions architects, partner development managers, account teams, and senior technical and commercial leadership • Drive joint adoption through live demos, workshops, architecture guidance, and troubleshooting • Run Marketplace and co-sell motions, including listings, private offers, deal structuring, commit drawdown, and joint pipeline • Navigate three-way dynamics among Deepgram, AWS, and end customers • Run partner business reviews and joint planning independently • Identify and scope expansion with Sales • Represent the partner internally and influence roadmap, GTM strategy, and internal tools • Track adoption, usage, health, and expansion to drive outcomes • Travel to partner sites roughly 3–5 times per quarter • Operate AI-first and build tools, agents, and workflows that eliminate recurring work

🎯 Requirements

• Personally owned a strategic partner or customer relationship • Managed accounts or partner books at roughly $500K+ ARR each, or a partner relationship with comparable revenue attached • Significant experience in technical, customer-facing roles at API-driven, developer-first, cloud, infrastructure, or AI companies; for most people roughly 7+ years • Understanding of partner ecosystems and channel business models, including resale, referral, integrations, marketplace, co-marketing, and co-selling • Hands-on experience running demos, POCs, or technical workshops with enterprise partners or customers • Track record of identifying and landing expansion in complex partner or enterprise relationships • Fluency discussing APIs, integrations, and developer workflows, and troubleshooting L1-style issues • Experience engaging both technical stakeholders and executive buyers • Exceptional communication and influence across technical and business audiences • Built a tool, agent, script, or workflow that permanently eliminated recurring work • AI-native operating model with specific workflows structurally dependent on AI • Nice to have: direct AWS ecosystem experience, including Marketplace, private offers, CPPO, APN programs, MAP, funding mechanisms, or co-selling • Nice to have: experience with consumption-based commercial models • Nice to have: background in machine learning, voice AI, cloud infrastructure, GenAI/GPU workloads, or developer-first technologies • Nice to have: experience building a partner function from scratch • Nice to have: working fluency with automation, scripting, or agent-building, including Python, TypeScript, workflow tools, or agent frameworks

🏖️ Benefits

• Equity • Remote work arrangement • Travel to partner sites roughly 3–5 times per quarter • AI tools and experimentation as part of everyday work

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