Mission Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $145k - $185k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Defense Unicorns

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🎖️ Defense

💰 Seed Round on 2022-10

Consulting • Logistics • Defense

Defense Unicorns is a cutting-edge technology company focused on transforming the way the U. S. Department of Defense (DoD) procures and deploys mission-critical software capabilities. Through its Airgap App Store and Unicorn Delivery Service (UDS), Defense Unicorns offers a centralized marketplace of trusted, pre-approved applications designed for rapid, secure, and compliant deployments in the most secure and complex DoD environments. The company emphasizes speed and reliability in software delivery, catering to various missions across domains such as Army, Navy, Air Force, and Space Force. Defense Unicorns meets the unique challenges of DevSecOps for defense systems, ensuring operational adaptability and security in mission-critical software deployments.

📋 Description

• Manage program operations for the Army Domain within the Federal Business Unit • Ensure customer retention, satisfaction, long-term success, and account expansion within the Army domain • Build and maintain relationships with Army mission partners • Maintain minimum revenue retention by addressing customer needs, resolving issues, and ensuring engagement • Facilitate onboarding of Defense Unicorns products and solutions tailored to NGC2 • Promote product adoption to meet and exceed mission objectives • Facilitate retrospectives after time-to-value is achieved and share lessons learned • Advocate for customers and maintain high hero health scores • Provide updates on feedback progress and new product features or benefits • Identify expansion opportunities, maximize contract value, and modify contracts for new scope • Scope contracts for flexibility and expansion, prioritizing licenses when possible • Identify cross-selling opportunities into adjacent Army programs with the Army Account Executive • Relay Army customer and user feedback to Product for NGC2-specific enhancements • Track and report KPIs including retention, hero health, time-to-value, and adoption success • Conduct quarterly business reviews and align on future goals • Champion customer needs across internal teams • Balance time-to-value and gross profit margins during initial contracts, then maintain margins after value is realized

🎯 Requirements

• Deep knowledge of the NextGen C2 (NGC2) initiative • Knowledge of the NGC2 architecture and its converged data layer • Ability to build and maintain relationships with Army mission partners • Ability to address customer needs and resolve issues promptly • Ability to facilitate onboarding and promote product adoption • Ability to serve as a trusted advisor to Army stakeholders • Ability to identify account expansion and cross-selling opportunities • Ability to collaborate with Product teams and Army Account Executive • Ability to track and report KPIs related to the Army NGC2 program • Experience or qualifications matching every listed criterion are not required; enthusiastic candidates are encouraged to apply

🏖️ Benefits

• Medical/Dental/Vision • Premiums are 100% Company Paid • Health Savings Account • Life Insurance • Disability Insurance • 401k Retirement Plan • Company Stock Options • Home Office Budget • Flexible Time Off (FTO) • Federal Holidays • One week for Thanksgiving • Two weeks for Christmas and New Year’s • Paid Parental Leave • Reimbursement for approved trainings/subscriptions • Conferences (travel, lodging, and fees)