Defy Medical
51 - 200 employees
Founded 2010
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Defy Medical is a leading hormone replacement clinic that focuses on helping patients restore their health and vitality through specialized treatments. The clinic offers a variety of services including testosterone replacement therapy, hormone therapy for both men and women, erectile dysfunction treatments, weight management solutions, and integrative wellness therapies. With a team of experienced healthcare providers, Defy Medical employs in-depth consultations and comprehensive blood testing to create tailored treatment plans via telemedicine, aiming to enhance patients' overall well-being and quality of life.
Intake Coordinator
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🔥 1 minute ago
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Defy Medical
51 - 200 employees
Founded 2010
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Defy Medical is a leading hormone replacement clinic that focuses on helping patients restore their health and vitality through specialized treatments. The clinic offers a variety of services including testosterone replacement therapy, hormone therapy for both men and women, erectile dysfunction treatments, weight management solutions, and integrative wellness therapies. With a team of experienced healthcare providers, Defy Medical employs in-depth consultations and comprehensive blood testing to create tailored treatment plans via telemedicine, aiming to enhance patients' overall well-being and quality of life.
📋 Description
• Gather all patient information and requirements including but not limited to: medical history, patient exam forms, laboratory panels, and payment information • Maintain a 24-hour turnaround time on contacting all new patients • Responsible for accurate and complete patient information recorded in the CRM, EMR and other software • Maintain high-volume outgoing communications, with details logged in CRM • Communicate between patient and appropriate Defy departments to assist in advancing the intake process • Collaborate with Patient Liaisons on any patient inquiry regarding treatment plan or delay in on-boarding • Follow established sales operating procedures and best practices • Meet all performance expectations and regularly exceed goals
🎯 Requirements
• Previous experience in patient intake or related medical office experience preferred • Proficiency in written and verbal communications • Genuine interest in therapies related to wellness, quality of life, and hormone therapies • Medical records: 1 year (Preferred) • Salesforce: 1 year (Preferred)
🏖️ Benefits
• 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Paid time off • Vision insurance • Quarterly Bonus
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