Medical Scheduler

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🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Defy Medical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Defy Medical is a leading hormone replacement clinic that focuses on helping patients restore their health and vitality through specialized treatments. The clinic offers a variety of services including testosterone replacement therapy, hormone therapy for both men and women, erectile dysfunction treatments, weight management solutions, and integrative wellness therapies. With a team of experienced healthcare providers, Defy Medical employs in-depth consultations and comprehensive blood testing to create tailored treatment plans via telemedicine, aiming to enhance patients' overall well-being and quality of life.

📋 Description

• Communicate with clients, medical assistants, and nurses within the organization • Maintain client and employee privacy in accordance with HIPAA regulations • Handle incoming and outgoing patient and vendor calls • Respond to live chats • Work independently on ancillary tasks • Organize and process blood work orders and physician schedules • Manage information input into the computer database • Handle a high volume of inbound and outbound calls • Check voicemails and return customer calls • Maintain daily email communication with patients, vendors, and co-workers • Organize and maintain the cleanliness of working areas, supplies, and equipment • Adapt to changing duties, responsibilities, and activities as needed

🎯 Requirements

• Must be a Florida resident to apply • Scheduling experience preferred • Customer service experience preferred • Administrative experience preferred • High School Diploma required • Associate's degree in healthcare preferred • Ability to execute active listening and problem-solving skills to provide exceptional customer service • Excellent interpersonal relationship skills and ability to work with individuals of all levels • Excellent written and verbal communication skills, including phone and email etiquette • Ability to prioritize and multitask • Ability to adapt and learn new computer programs quickly • Ability to effectively learn and utilize multiple computer programs • Ability to handle a high volume of inbound and outbound calls

🏖️ Benefits

• PTO • Paid Holidays • Medical • Dental • Health insurance • Employee Discount on services • Work from home