Senior Deployment Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on Deligo's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Deligo

Deligo

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

🛒 Retail

🍽️ Food & Beverage

💰 $3M Seed Round - Deligo Vision Technologies on 2024-05

Artificial Intelligence • Retail • Food & Beverage

Deligo is an AI-powered self-checkout company that provides visual recognition kiosks and software to enable fast, contactless checkout for food service, convenience retail, workplace dining, stadia and other on-premise environments. Their solution uses machine learning to identify products placed on a kiosk, calculate the basket, integrate with POS and payment providers, and reduce queue times and shrinkage while allowing staff to focus on higher-value tasks.

📋 Description

• Deliver US deployments from preparation to go-live across several customer projects • Coordinate site readiness, schedules, hardware logistics, and travel • Install and configure self-checkout hardware and software on site • Verify connectivity and integrations and resolve technical issues • Train site teams on daily operation and basic troubleshooting • Own Hypercare during each new site’s first weeks after go-live and hand it over to Business as Usual • Act as the local point of contact for live US sites • Coordinate with HQ teams and handle urgent requests outside HQ support hours • Collaborate with Deployment, Customer Success, Hardware, Product, and Customer Support colleagues in Budapest • Adapt deployment and Hypercare processes to the US market • Build the US deployment playbook, checklists, Hypercare processes, and documentation • Help identify additional local resources and field-service partners as the US operation scales

🎯 Requirements

• Hands-on experience installing, configuring, and troubleshooting hardware, peripherals, and basic networks, including Wi-Fi, LAN, and IP settings • Experience taking systems live at customer sites • Confidence representing a company at customer sites and building trust with clients • Ability to coordinate parallel deployments, logistics, and travel while maintaining clear records and flagging risks • Fluent English communication and ability to explain technical topics clearly to non-technical users • Ability to make field decisions when HQ is offline, escalate appropriately, and follow issues through to closure • Ability to learn new technology quickly and adapt to changing schedules, priorities, and site conditions • Comfort working without an established local playbook and creating repeatable processes • Relevant bachelor’s degree in Business, IT, Engineering, or Logistics • Valid US work authorisation • Based in the central US, within easy reach of a major airport hub • Valid US driver’s licence • Availability for approximately 70–80% travel across the US, including overnight stays, plus two weeks of onboarding in Budapest • Ability to carry out physical installation work, including lifting and handling equipment • Bonus: experience with POS systems, kiosks, or self-checkout technology; retail, hospitality, or food-service environments; Jira or similar tools; Spanish language skills

🏖️ Benefits

• Permanent, full-time employment through Remote.com • Two weeks of onboarding at Deligo’s Budapest HQ, followed by remote onboarding • Competitive compensation based on experience and contribution • Opportunity to help build a growing local operation • Influence over technology, deployment approach, and support processes • Collaboration with an international team • Hands-on expertise with self-checkout technology across varied customer environments

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