Bilingual Audiology Support Specialist

🕒 October 9

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 11%

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Demant

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

💰 Post-IPO Debt on 2023-03

Manufacturing • Healthcare • Biotechnology

Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers innovative technologies, solutions and expertise to help people hear better. In every aspect, from hearing care and hearing aids to diagnostic equipment and services, Demant is active and engaged.

📋 Description

• Provide audiological phone support to customers, including fitting, troubleshooting, software, instrument selection, and technical product reviews • Collaborate with Sales and Training • Participate in seminars, workshops, and product launches • Work as part of a multidisciplinary Audiology & Training team • Support hearing healthcare products and services for people with hearing loss

🎯 Requirements

• Master’s degree or equivalent in Audiology or Hearing Instrument Specialization • 2+ years experience within a clinical environment • Knowledge of NOAH and manufacturer software • Experience in selection and fitting of Hearing Instruments and FM systems • Experience with testing, fitting hearing aids, programming software and verification equipment • Bilingual in English and French, written and verbal is mandatory • Excellent verbal and written communication and interpersonal skills • Excellent time management and negotiation skills • Strong technical problem-solving abilities • Able to work independently • Excellent teamwork skills

🏖️ Benefits

• Competitive salary • Excellent medical benefits, including dental, vision and health • Employee Assistance Program • Paid vacation • Dynamic work atmosphere • RRSP Matching • Accommodation • Possibility of some travel

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