Senior Director – Financial Services Analytics and Decisioning

Job not on LinkedIn

🔥 2 hours ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $143k - $224k / year

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 20%

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dentsu Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Set the strategic direction, overall vision, and outcomes for the team • Own senior client relationships as the primary analytics partner to C-suite and senior executives • Set customer analytics visions and multi-year roadmaps aligned to business priorities • Provide thought leadership on lead management, next best action, incrementality, and customer value • Translate customer, call center, and omnichannel data into executive-ready recommendations • Set standards for segmentation, propensity, lead scoring, and CLV, including validation, calibration, and champion/challenger design • Lead next best action and decisioning design, including eligibility rules, business constraints, and offline-to-live validation • Set measurement and test-and-learn standards • Orchestrate analytics, data science, and engineering delivery, including ETL/ELT, feature frameworks, and data governance • Partner across operations, marketing, and distribution to turn insight into measurable action • Modernize legacy data and analytics processes using AI-enabled analytics and unstructured data where valuable • Establish frameworks, best practices, and documentation standards across the portfolio • Lead through ambiguity and client transitions with clear ownership • Lead, mentor, and develop Directors, Team Leads, and senior modelers • Contribute to proposals, expansion, and scoping • Travel to client sites as account needs require, typically monthly to quarterly • Report to VP, Analytics, Financial Services

🎯 Requirements

• 15+ years in analytics, data science, or related fields • Experience leading modeling delivery for multiple clients or complex portfolios and managing senior leaders • Track record advising C-level or senior executives in insurance or banking • Strong stakeholder management and client-facing communication • Deep understanding of customer lifecycle, acquisition and retention economics, and CLV • Hands-on depth in propensity, ranking, and CLV modeling • Ability to review code, features, and validation directly • Experience with regulated customer data, including privacy, consent, GLBA, FCRA and permissible purpose, state insurance regulation, and TCPA as applicable • Strong SQL and data modeling (facts and dimensions) • Working familiarity with Python or R, ETL/ELT (SSIS or similar), and BI tools (Tableau, Power BI, or Looker) • Bachelor's degree required • GCP/BigQuery experience preferred • Insurance and protection depth preferred • Banking and lending depth preferred • Credit bureau experience, including TransUnion, preferred • Salesforce or contact center analytics preferred • Predictive analytics, text and speech analytics, and AI readiness preferred • Lead management, next best action, or decisioning platform experience preferred • Uplift modeling, incrementality, or MMM at scale preferred • Agency or consulting experience in complex, multi-workstream environments preferred • Business development and expansion track record preferred

🏖️ Benefits

• Medical, vision, and dental insurance • Life insurance • Short-term and long-term disability insurance • 401k • Flexible paid time off • At least 15 paid holidays per year • Paid sick and safe leave • Paid parental leave • Applicable state and local employee leave benefits

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