Accounts Receivable Customer Service Specialist

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Dent Wizard International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🚗 Transport

💰 Venture Round on 2017-03

Transport

Dent Wizard International is the nation's undisputed leader in automotive reconditioning services and vehicle protection products. Serving customers across 43 U. S. states and Canada, the company repairs about 2. 5 million vehicles every year with the help of more than 3,000 highly skilled employees. Dent Wizard offers a range of automotive services, including minor paint repair, wheel restoration, interior repair, and windshield and key services. They operate in auctions, dealerships, rental agencies, and body shops, providing stable and rewarding career opportunities in the automotive industry.

📋 Description

• Manage the entire accounts receivable process, ensuring timely and accurate invoicing, collections, and reconciliations. • Generate and issue accurate invoices to customers for completed services. • Maintain and update customer accounts, ensuring accurate and timely payments. • Effectively communicate with assigned delinquent customers via outbound collection calls. • Record payments in the system and reconcile with outstanding invoices. • Follow up on overdue accounts, communicate with customers to resolve payment issues, and ensure timely collections. • Prepare and provide regular reports on the status of accounts receivable, aging reports, and cash flow projections. • Perform monthly account reconciliations to ensure accurate financial records. • Investigate and resolve any discrepancies or disputes with invoices or payments. • Identify and implement improvements in the accounts receivable process for greater efficiency. • Work closely with the finance team and other departments to ensure smooth operations and accurate reporting.

🎯 Requirements

• High school diploma or bachelor’s degree • 2-3 years of experience in accounts receivable or a similar role, preferably in the automotive or service industry • Proficiency in Microsoft Excel and experience with accounting software (e.g., QuickBooks, NetSuite, or similar) • Strong written and communication skills required. • Strong organizational skills along with the ability to multi-task and prioritize. • Prior collections experience is a plus. • Strong attention to detail and problem-solving abilities. • Ability to prioritize tasks and work under deadlines.

🏖️ Benefits

• paid time off • medical • dental • vision • 401k match (50% on the dollar up to 7% of employee contribution)