Care Navigator – Refugee, Immigrant and Newcomer Health Services

Job not on LinkedIn

🔥 2 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $24 - $34 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Denver Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Denver Health is a comprehensive and integrated health system providing compassionate, mission-based healthcare services to the Denver community and the state of Colorado. With a rich history spanning over 164 years, Denver Health operates numerous facilities including a main campus, family health centers, urgent care clinics, and a school-based health center. The organization is dedicated to delivering exceptional care through its team of over 8,200 employees, and offers services such as telehealth, myChart patient portal, pharmacy assistance, and various specialized healthcare services including orthopedics, bariatric surgery, and emergency services. Denver Health also plays a significant role in public health and community welfare, serving approximately one-third of all births in Denver and supporting numerous public school health programs. As a non-profit health system, Denver Health emphasizes accessibility and community engagement, evidenced by numerous awards and funding initiatives to support its mission.

📋 Description

• Provide patient navigation services for care coordination, referral management, service continuity, health education, and access to services and resources • Facilitate patient compliance around ambulatory care, HIV care, patient discharges, follow-up care, home care, and community resources • Manage transitions of care from the emergency department, inpatient care, skilled nursing facilities, specialty care, to primary care • Address barriers to care coordination, patient experience, connection to care, and retention in care • Track and document referrals to promote team awareness and patient safety • Assemble patient clinical background and referral information and provide appropriate clinical information • Contact review organizations and insurance companies to meet prior approval requirements • Present medical information including history, diagnosis, and prognosis to relevant organizations • Assist patients with healthcare-system, financial, and social barriers, including interpreter requests, transportation, and prescription assistance • Serve as system navigator, patient and family point of contact, and patient advocate • Identify and use cultural and community resources and liaise with providers and families/caregivers • Collaborate with the care team on scheduling, transportation, interdisciplinary communication, and insurance support • Remind patients of scheduled appointments • Track referrals, appointment scheduling, follow-up completion, and barriers • Use motivational interviewing and teach-back tools to support understanding of care plans, discharge instructions, medication follow-up, and behavior change

🎯 Requirements

• High School Diploma or GED Required • 1-3 years experience in a clinical care setting required • Intermediate knowledge of community resources needed for reentry at Denver Health’s integrated care system • Strong oral and written communication skills • Ability to work effectively individually and as part of a team with disadvantaged populations, persons involved with the criminal justice system, persons experiencing homelessness, and recent immigrants • Empathy for the needs of all patients • Intermediate knowledge of community resources supporting individuals in the Denver Metro area • Bilingual in English/Spanish preferred • Knowledge of Epic and other electronic health records systems • Knowledge of Microsoft Office suite products • Safety-sensitive applicants must pass a pre-employment drug test after a conditional offer

🏖️ Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays • 100% paid parental leave up to 6 weeks • Immediate eligibility for retirement plans with employer contribution up to 9.5% • Generous medical, dental, and vision plans • Employer-paid disability and life insurance • Comprehensive well-being programs • On-site employee fitness center • Nationally recognized RESTORE Center • Free RTD EcoPass (public transportation) • Childcare discount programs • Exclusive perks on brands, travel, and more • Tuition reimbursement and assistance • Education, coaching, and professional development opportunities • Career advancement pathways • Professional clinical advancement program and shared governance • Public Service Loan Forgiveness eligible employer • Free student loan coaching and assistance navigating the PSLF program • National Health Service Corps eligible employer • Colorado Health Service Corps eligible employer