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Technical Trainer, Warehouse Software – Automation

Job not on LinkedIn

🔥 36 minutes ago

🎸 Tennessee – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on DCS - Designed Conveyor Systems's careers page, not through a job board

First seen by Remote Rocketship 36 minutes ago

Logo of DCS - Designed Conveyor Systems

DCS - Designed Conveyor Systems

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

DCS - Designed Conveyor Systems is a company with over 40 years of experience in the design and implementation of material handling and warehouse automation solutions. They offer custom conveyor design and integration for various industries, focusing on e-commerce, multi-channel fulfillment, and diverse distribution applications. Their services include supply chain consulting, system design and integration, and customer support. DCS prides itself on providing tailored solutions using both conventional and automated material handling technologies, aiming to enhance operational efficiency and maximize return on investment for their clients. They work closely with customers in a partnership model, leveraging a broad range of technologies to meet unique operational needs.

📋 Description

• Train Operations teams on overall system components and functions • Build manuals and presentations to support system training • Develop and deliver customer training on Datum, the warehouse execution system (WES), including software functionality, system navigation, operating workflows, and troubleshooting • Explain how Datum works with automated conveyor and PLC control systems • Use technical documentation and operating instructions to build training plans and user guides • Coordinate vendor-led software and systems training during projects • Collect and organize documentation to support customer learning • Communicate with Maintenance and Operations teams to align training with customer needs and contract obligations • Maintain records of completed customer training • Use participant feedback to identify knowledge gaps and improve training • Sell and schedule additional software and systems training, determine service charges, and coordinate billing • Travel to customer and vendor locations to deliver and receive software and systems training

🎯 Requirements

• At least two years of experience working with fully automated conveyor and PLC control systems • Experience with software interfaces used to operate, monitor, and troubleshoot automated conveyor and PLC control systems • Working knowledge of high- and low-voltage electrical systems • Understanding of how software and controls interact with conveyor equipment • Ability to plan and manage software and systems training schedules with clear learning objectives and task-based instruction • Ability to explain technical software and systems concepts clearly and demonstrate workflows • Strong customer service skills • Ability to collaborate with customers, vendors, and teammates • Ability to manage competing priorities and adapt training plans to changing schedules, customer needs, and system requirements • Willingness to travel up to 50% (30% typical)

🏖️ Benefits

• Flexible PTO • Flexible work environment and autonomy • Casual work environment • Snack wall • Community outreach opportunities • Company events • Family-like culture • Darts and recreational activities

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