Senior Manager, Care Management – Transitions of Care

Job not on LinkedIn

🔥 33 minutes ago

🇺🇸 United States – Remote

💵 $110k - $173k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Cultivate and inspire a collaborative, patient-oriented, high-performing team of front-line nurses, care coordinators, educators and nurse leaders dedicated to improving post-acute patient experiences and outcomes • Drive hiring, training, workflow improvement, skill development, and performance management strategies for frontline teams and managers • Track and manage staff performance against productivity, quality of care and clinical outcome KPIs to reduce avoidable admissions and readmissions • Lead regular meetings with managers and frontline staff to provide feedback, identify and act upon improvement opportunities, and provide consistent coaching and encouragement • Provide frontline patient care 10%-20% of the week • Work closely with clinical and operational program leads to shape program scope, strategy and execution • Optimize outcomes for patients and interdisciplinary care teams

🎯 Requirements

• 5+ years of experience leading high performing clinical teams in a transitional care and/or care management setting, ideally across a virtual and/or geographically dispersed workforce • 3+ years of experience in coaching and developing other leaders/managers (i.e. past manager-of-managers) • Active RN license in good standing, and/or BSN or equivalent related degree; master’s preferred • Experience in post-acute medicine, nursing and case management processes, internal medicine, urgent care, emergency room, hospital medicine, and/or geriatrics • Experience managing and/or working in an interdisciplinary care team setting, along with a strong conviction for interdisciplinary care in general • Extensive experience as an enthusiastic change agent/transformational leader • Compassionate, service-oriented leader that rolls up their sleeves, shows their work, seeks feedback & builds consensus • Curious & collaborative operations-minded problem-solver who knows how to recognize process deficiencies, recommend improvements and implement solutions • Energized by a fast-paced, rapidly growing organization, with the agility, resilience, and a growth mindset to embrace change and rapid cycles of quality improvement • Deeply empathetic and humanistic- you develop engaged teams that have a deep culture of service to members/patients • Excellent communication skills, someone who thoughtfully adapts their style based on audience and nature of the message in both written and verbal contexts • Certification in Case Management a plus!

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Commission eligibility for Sales roles • Parental leave program • 401K program