Transitions of Care Coordinator

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $23 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Support TOC Clinical Operations with post-discharge planning and follow-up • Conduct patient outreach while patients are inpatient and after discharge • Introduce the TOC program and communicate post-discharge follow-up from TOC clinicians • Schedule primary care and specialty follow-ups • Contact hospitals and provider offices to obtain clinical documentation • Submit Home Care and DME orders and follow up with vendors • Monitor the return fax queue and research provider profiles for updated contact and fax information • Provide operational support to the assigned team and manager • Prepare patients for telehealth visits by assisting with technology • Collaborate in clinical rounds to discuss patients at risk for readmission • Coordinate lab testing and imaging and track results for clinician review • Direct clinical concerns to appropriately licensed team members; the role excludes clinical decision-making and activities requiring licensure

🎯 Requirements

• 2+ years of patient facing and care coordination experience within healthcare, managed care, home health, and/or community health setting • Experience working in a telemedicine environment • Managed Care / Health Plan experience (desired) • MA Certification (desired); expired MA certifications are accepted • If no certification, significant MA experience/background may be accepted, with MA school diploma and transcripts potentially requested • Ability to work Monday–Friday during one of the available ET schedules: 9a–5:30p, 9:30a–6p, 10a–6:30p, or 10:30a–7p • Strong communication and interaction skills with doctors, pharmacies, nurses, and caregivers • Comfortable working with patients via video, phone, and portal • Ability to learn electronic health records and computer platforms including Google Chrome and Google Sheets • Highly organized and adaptable; able to manage a large member panel amid frequent changes

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program