Care Management Support Coordinator II

Job not on LinkedIn

🔥 20 hours ago

🤠 Texas – Remote

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💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Perform outreach to members by phone to support care-plan next steps, connect members with community or health-plan resources, and provide education • Answer inbound calls and serve as a front-line support contact for member and provider inquiries, requests, and concerns • Schedule services and resolve member, provider, and staff issues • Support member onboarding and administrative duties, including sending welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records according to state and regulatory requirements • Make referrals to address Social Determinants of Health needs • Provide records to providers as needed • Perform other assigned duties and comply with all policies and standards

🎯 Requirements

• High School diploma or GED • 1–2 years of related experience • Knowledge of existing benefits and local resources • Ability to perform administrative care management activities • Ability to conduct outreach, answer inbound calls, and schedule services • Ability to document and maintain non-clinical member records in accordance with state and regulatory requirements

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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