Director, Infrastructure Platform Services

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $190.1k - $316.8k / year

⏰ Full Time

🔴 Lead

🏗️ Platform Engineer

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This company has sponsored H1B visas in the past.

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Dexcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

📋 Description

• Build and lead a high-performing platform engineering organization • Own the strategy, design, execution, and operational management of cloud, AI, network, systems, and core services platforms • Deliver infrastructure platforms as a portfolio of services with defined SLAs and customer feedback mechanisms • Serve as the accountable owner for enterprise AI platform capability and platform reliability • Formulate a unified vision and establish a service and technology roadmap for IT infrastructure platforms • Establish end-to-end global service ownership and target service maturity levels • Lead systems reliability engineering across infrastructure platforms, including SLOs, error budgets, observability, and incident and problem management • Consolidate enterprise AI platform ownership across Microsoft Copilot/M365 AI, Google, and OpenAI capabilities • Drive infrastructure automation, infrastructure as code, configuration management, AI, and agents to reduce manual toil • Resource and drive the identity and access management program, including Microsoft 365 and Entra technical leadership • Assemble, lead, and develop engineering leaders • Partner with Digital Workplace Services, Information Security, Applications, and IT Business Partners • Deliver outcomes across AMER, EMEA, and APAC

🎯 Requirements

• BS/MS in computer science/engineering, information technology, or technical field, or equivalent work experience • 12+ years of experience in IT or engineering fields • 8+ years in a leadership role • 4+ years leading an infrastructure team or functional area • Typically requires a Bachelor’s degree with 15+ years of industry experience • 9+ years of successful management experience in a relevant industry • Deep, current technical knowledge across cloud platforms, networks, systems, and identity • Experience building or leading a systems reliability engineering practice • Command of service level objectives, error budgets, observability, and incident and problem management • Experience leading enterprise AI platform adoption across Microsoft, Google, OpenAI, and Anthropic capabilities • Track record driving automation, infrastructure as code, configuration management, and self-healing operations • Experience designing service offerings with defined SLAs and customer feedback mechanisms • Strong management operating system and ability to structure demand into actionable service roadmaps • Comfortable delivering results using Agile methodologies • Ability to operate in a matrixed environment and manage a global team with remote staff across AMER, EMEA, and APAC • Ability to travel 15–25%

🏖️ Benefits

• A full and comprehensive benefits program • Growth opportunities on a global scale • Access to career development through in-house learning programs and/or qualified tuition reimbursement • Home office workplace • Flex workplace option may be available for employees within commuting distance of a Dexcom site