Associate Engineer – M365 Solutions

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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DGR Systems

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

DGR Systems is an IT consulting and managed services firm that helps organizations modernize and secure their technology environments using Microsoft cloud solutions and complementary partners. They provide assessments, architecture and design, deployment, migration (including Microsoft 365), infrastructure automation, cloud networking, modern workplace and application development (Power Platform), plus ongoing advisory and managed security services focused on Zero Trust, identity and information protection. DGR serves commercial, public sector and nonprofit clients and emphasizes certified expertise, large-scale migrations and practical delivery to solve complex IT challenges.

📋 Description

• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work. • Assist Engineers and Senior Engineers with customer engagements, project activities, assessments, and implementation support. • Perform surface-level tenant reviews, basic health checks, configuration validation, and research using provided guidance, standards, and checklists. • Document technical findings, configuration notes, ticket activity, project contributions, and work completed. • Follow DGR delivery standards, engineering practices, escalation paths, and documented procedures. • Pursue Microsoft certifications, technical training, and hands-on learning aligned to progression toward Engineer and Senior Engineer responsibilities.

🎯 Requirements

• At least one year of experience working with Microsoft 365 technologies in an administrative or support capacity. • Interest in developing Microsoft 365 administration skills, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business. • Ability to follow documented procedures, checklists, troubleshooting steps, and engineering guidance. • Developing troubleshooting mindset for common access, collaboration, productivity, and Microsoft 365 administration issues. • Awareness of Microsoft 365 security concepts such as MFA, Conditional Access, and email protection. • Exposure to PowerShell or willingness to learn basic administrative scripting. • Excellent communication and customer service skills. • Ability to balance assigned tickets, project support, administrative tasks, and learning objectives in a consulting engineering environment.

🏖️ Benefits

• Group Health Care Plans (Medical, Dental & Vision) • Company Paid Life Insurance (Basic & AD&D) • Company Paid Short-Term & Long-Term Disability • Company Paid Family Leave (Maternity, Paternity) • Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance) • 401(k) with Company Match • Paid Time Off (Vacation, Sick & Public Holidays) • Certification Reimbursement • Work From Home Program • Wellness Resources