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Dispatcher – Scheduling Coordinator

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Diamond Care Transportation LLC's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Diamond Care Transportation LLC's site. Checked 1 hour ago.

Logo of Diamond Care Transportation LLC

Diamond Care Transportation LLC

2 - 10 employees

Founded 2016

🏥 Healthcare

📦 Logistics

✈️ Travel

Healthcare • Logistics • Travel

Diamond Care Transportation LLC is a South Carolina–based non-emergency medical transportation (NEMT) provider that offers wheelchair, stretcher, ambulatory, airport pickup, and medical courier services. Founded in 2016, the company operates 24/7 with fully licensed, insured, and ADA-compliant vehicles and trained drivers who prioritize safety, comfort, and bedside-to-bedside care for patients, seniors, and individuals with special needs. Diamond Care focuses on reliable, compassionate, and community-oriented service for medical appointments, dialysis runs, hospital discharges, and long-distance medical travel.

📋 Description

• Build daily, weekly and monthly driver schedules ahead of time using scheduling tools • Claim and manage trips on broker portals including MTM and Verida • Dispatch and adjust trips in real time when riders cancel, drivers run late or schedules change • Coordinate with drivers throughout the day and ensure compliance with company policy • Handle rider, facility and broker calls with good customer service • Fix problems first and escalate to the owner only when needed • Keep accurate trip records and documentation • Work directly with the owner, take direction and carry it out with drivers

🎯 Requirements

• Several years of NEMT experience; dispatch or scheduling preferred • Hands-on experience with broker portals such as MTM and Verida • Comfortable learning new apps and custom tools; experience with Bambi, Deputy and more • Customer service experience • Organized and calm under pressure, with good judgment about what to handle and what to escalate • Clear communication with drivers, riders and management • Reliable home workspace with a computer and internet

🏖️ Benefits

• Fully remote position • Text updates about application

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