Field Service Technician

🕒 October 1

🏄 California – Remote

🏄 California – Remote

💵 $24 - $28 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 24 days.

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Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Gain familiarity with Field Service Technician practices and procedures. • Troubleshoot hardware and software failures using diagnostic tools and detailed analysis. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform preventive maintenance and routine checks according to documented procedures. • Refill consumables as directed. • Install, move, add, change and remove hardware and software products. • Instruct and train customers on usage and operation of installed hardware and software. • Participate in hardware and software training. • Participate in implementing measures to achieve agreed KPIs. • Assist with special projects as assigned.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • PC literacy and good knowledge and application of the relevant tools and methods. • Ability to attend training classes in San Jose, CA for 1 week. • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. • Acceptance of exposure to the outside elements. • Shift adaptability, including an on-call rotation for evenings and weekends. • Exceptional customer service skills. • Ability to organize and inventory truck stock parts and tools. • Sense of urgency, organizational skills, professional presence and ability to work in a team environment. • Ability to pass MVR, background and drug tests where required. • Reside in the San Fernando, CA area, down to Downtown LA, up to Santa Clarita and out to Ventura, including North Hollywood, Van Nuys and Simi Valley, CA. • Product knowledge of the relevant industry and basic ITIL skills preferred. • Firstline Service Technician work experience preferred. • Vocational/Trade School preferred.

🏖️ Benefits

• Health, Dental, and Vision Insurance • Life Insurance • Critical illness, Accident, and Hospital Indemnity Insurance • 401(k) Savings Plan • Health Savings Account • Leave of Absence Benefits • Paid Time Off • Paid training for multiple training sessions

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