Field Service Technician

🕒 October 1

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $26 - $30 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 24 days.

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Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, other services, and minor product repairs within an assigned territory. • Inspect products for correct operation and resolve issues or escalate according to established procedures. • Schedule services, complete required paperwork, and work with customers to ensure satisfaction and understanding of product functionality. • Troubleshoot hardware and software failures using diagnostic tools. • Perform component-level hardware repairs; clean and adjust mechanical components. • Configure and install applicable software. • Perform preventive maintenance and refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on installed hardware and software usage. • Participate in hardware and software training, KPI initiatives, and assigned special projects.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

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