Systems and Tools Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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DigiCert

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DigiCert is a global leader in providing high-assurance digital security solutions. It offers a wide range of services including TLS/SSL certificates, PKI (Public Key Infrastructure), and IoT (Internet of Things) security solutions. DigiCert's suite of products and services includes certificate lifecycle management, secure signing for code and documents, and devices across various industries such as healthcare, transportation, and smart cities. The company is focused on ensuring digital trust with advanced encryption and identity verification technologies, preparing organizations for the challenges of the quantum era. DigiCert is trusted by the majority of the Global 2000 companies for managing their digital trust needs.

📋 Description

• Lead, mentor, and develop a team of DevOps Engineers • Set technical direction and operational standards for infrastructure engineering • Drive a culture of automation, observability, accountability, and operational excellence • Conduct performance reviews, career development planning, and hiring initiatives • Manage team capacity planning, on-call rotations, and incident response readiness • Oversee design and operation of globally distributed DNS infrastructure • Ensure high availability, low latency, and DDoS-resilient service delivery • Drive infrastructure-as-code adoption and automation across environments • Manage multi-region deployments across bare metal, cloud, and hybrid environments • Maintain hardened, compliant, and secure production environments • Own service reliability metrics (SLOs, SLIs, SLAs, etc.) • Lead incident management processes and post-incident reviews • Improve monitoring, logging, and observability frameworks • Ensure operational readiness for scaling traffic growth and peak events • Enforce secure infrastructure practices aligned with industry standards (CIS, SOC 2, etc.) • Collaborate with security teams on vulnerability management and patching strategies • Oversee DNS security controls including DNSSEC, DDoS mitigation, and access management • Ensure compliance with internal and external audit requirements • Partner with Network Engineering, Product, Security, and Support teams • Participate in architectural reviews for new services and features • Provide infrastructure guidance for product roadmap initiatives • Communicate technical strategy and risk to executive stakeholders • Achieve defined uptime and latency SLO targets • Reduce operational toil and manual processes • Improve MTTR and incident prevention metrics • Successfully scale DNS infrastructure to support business growth • Maintain high team engagement, retention, and performance

🎯 Requirements

• 7+ years in infrastructure, SRE, or DevOps roles • 3+ years managing technical engineering teams • Deep understanding of operations • Experience operating high-scale distributed systems in production environments • Strong Linux systems administration expertise • Experience with automation and configuration management tools (e.g., Terraform, Ansible, Puppet) • Proficiency with CI/CD pipelines • Experience with virtualization platforms and orchestration • Experience implementing monitoring and observability platforms • Demonstrated experience managing on-call and incident response processes • Preferred: Deep understanding of DNS architecture • Preferred: Experience operating global Anycast DNS networks • Preferred: Knowledge of DNSSEC, zone signing infrastructure, and key management • Preferred: Experience with DDoS mitigation strategies and traffic engineering • Preferred: Familiarity with BGP routing and edge network architectures • Preferred: Experience in highly regulated environments • Preferred: Background in performance optimization for high-query-per-second systems • Preferred: Experience with containerization and orchestration (e.g., Kubernetes) • Strong technical credibility with the ability to go deep when required • Data-driven decision-making mindset • Ability to balance innovation with operational stability • Clear and effective communication across technical and executive audiences • Strong incident leadership under high-pressure scenarios

🏖️ Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues • Business travel insurance and global employee support programs

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