
11 - 50 employees
Founded 2002
📡 Telecommunications
💳 Fintech
Telecommunications • Fintech • Healthcare
Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.
🕒 June 25
Telecom Order Specialist representing Digital Direction and managing telecom orders for existing and new clients. Facilitating orders and providing support for client telecom changes.
🕒 June 25
Telecom Billing Resolution Specialist resolving telecom carrier billing issues for clients. Investigating discrepancies and ensuring adherence to financial controls and telecom contracts.
🕒 March 31
Account Executive developing sales strategies and attracting new customers to telecom management services for Digital Direction. Collaborating with clients to manage and negotiate sales for their unique needs.
🕒 March 31
Telecom Auditor responsible for conducting Telecom Audits for Operations and Sales at Digital Direction. Collaborating with internal teams and presenting findings to clients.
🕒 March 31
Telecom Project Manager overseeing global enterprise MPLS, SIP, UcaaS, and Cloud projects. Delivering projects on-time and on-budget while leading a dedicated team remotely.
🕒 October 21, 2025
Telecommunication Customer Support Specialist at Digital Direction handling customer operations. Responsible for daily management and support of telecommunications services including order management and troubleshooting.
🕒 September 18, 2025
Lead client delivery and onboarding for Digital Direction's Managed TEM, Mobility, and Audit services. Align teams, manage audits, and drive client success.
🕒 August 29, 2025
Account Manager at Digital Direction handles telecom opportunities, leverages internal teams, and closes deals with enterprise clients; provides account plans, forecasting, and client reports.
🕒 August 29, 2025
Senior Analyst/Pricing Specialist in telecom and cloud; builds pricing data for reviews, CRM-based renewal reports.
🕒 August 29, 2025
Telecom Client Success Manager at Digital Direction, remote. Manages telecom management and TEM client relationships to drive satisfaction and revenue.