Sales Development Representative

🕒 May 18

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DigitalGenius

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

DigitalGenius is a company that provides AI-powered customer service solutions tailored for the ecommerce industry. Their platform features a combination of conversational and visual AI, enabling seamless integration with existing business processes to address customer queries rapidly and effectively. Designed to enhance customer experiences, DigitalGenius's AI automates key customer service tasks such as processing refunds, offering replacements, and notifying quality control teams about product defects. By leveraging generative AI, DigitalGenius delivers personalized and empathetic customer interactions. The platform aims to increase conversion rates and customer loyalty while reducing operational pressures on internal teams.

📋 Description

• Book outbound meetings through a combination of cold calls, emails, social outreach, networking and independent research • Run sales plays using our prospecting tools • Engage with prospects (C-suite/Directors) and articulate the product in an effective manner • Conduct basic discovery to qualify prospects and evaluate pain points • Establish trusting relationships with key stakeholders • Generate and manage sales pipeline maintaining impeccable CRM admin • Lead efforts in building sustainable processes, and procedures • Work in conjunction with AEs to convert opportunities created into sales qualified leads • Manage assigned inbound leads, using correct practices • Ensure a proactive approach to learning • Maintain a positive mind-set irrespective of any challenging situations

🎯 Requirements

• Bachelor’s degree or above • Evidence of overachievement • Ability to articulate with strong written and verbal communication skills • Self-motivated, proactive, flexible • Excellent analytical and problem-solving abilities • Emotional intelligence • A can-do, agile attitude necessary to thrive in a startup environment • Uses initiative when challenged • Willingness to learn core technology tools • Good time-management • A passion for sales • 1-3 years of work experience in SaaS/Ecom/AI

🏖️ Benefits

• Start up culture • Competitive salary • Generous vacation time • Quarterly team events / perks • Travel pass or Gym Membership • Birthday day off