Business Administrator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $83.4k - $151.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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Logo of DIRECTV

DIRECTV

10,000+ employees

Founded 1994

📡 Telecommunications

📱 Media

Telecommunications • Media

DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.

📋 Description

• Manage operational activities supporting DIRECTV video Commercial lines of business • Provide production support for projects and strategic initiatives impacting the Commercial business • Handle reporting, specialty billing, manual process oversight, and production issue resolution • Support launch of key initiatives through Application User Acceptance Testing and Post Production Validation • Support strategic initiatives to maximize day-to-day operations, integration, and performance • Communicate timelines, deliverables, roadblocks, and success factors to senior management and stakeholders • Troubleshoot and resolve production issues with enterprise teams • Implement scalable operational solutions and manual workarounds across sales channels • Conduct best-practice reviews and identify improvement opportunities • Analyze workflow bottlenecks and streamline processes through policies, procedures, and system enhancements • Maintain SOPs, fact sheets, Tech State documentation, and ASANA tools • Collaborate with Sales, Commercial Operations Project Management, IT, Customer Service, Legal, Dealer Compensation, Finance, and other cross-functional teams

🎯 Requirements

• Bachelor's Degree • 3–5 years of relevant experience required; 5+ years desired • Proven analytical skills and experience managing operational support for strategic projects and programs • Strong qualitative and quantitative problem-solving skills • Ability to operate effectively within diverse and cross-functional groups • Flexibility and ability to accommodate change • Leadership qualities, including meeting facilitation, time management, organizational skills, and ability to influence others • Ability to analyze complex issues and design appropriate solutions • Excellent communication skills with all levels of senior management • Expertise in standard MS Office applications, especially Excel and Access • May require a background check due to routine access to proprietary data • Ability to travel 5–10%

🏖️ Benefits

• Base salary compensation • Bonus and benefits as part of total compensation package • Virtual/remote work opportunity • 5–10% travel opportunity

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